For business owners who reply to their own reviews
Every Google review, answered in your voice
Connect your Google Business Profile once. Great reviews post back automatically; anything trickier waits for your one-tap OK.
Marcus T.
“Waited 45 minutes for a table even though we had a reservation, and the server never apologized.”
Response from the owner
A generic AI reply · 2 weeks ago
“Thank you so much for your feedback! We're sorry to hear about your experience. We strive to provide excellent service to all our customers.”
Response from the owner
Written by Starproof · 2 weeks ago
“Marcus, a 45 minute wait on a reservation isn't what booking ahead should mean, and you deserved an apology in the moment, not silence. I'm sorry, and I'd like to make it right. Message me directly and dinner's on us next time.”
Reviews decide before you ever get the call.
Your reviews are already
making the sale.
Most people check your reviews before they ever pick up the phone. What's already sitting there is quietly deciding for you — good, bad, or ignored.
of consumers read reviews before choosing a local business
would use a business that replies to every review
of customers asked for a review go on to leave one
Source: BrightLocal, Local Consumer Review Survey (2024–2026).
Who it's for
Restaurants & cafés
Priyanka S.
Rated 2 out of 5“Table was sticky, waited too long for menus, food was fine once it arrived but not worth the wait.”
Response from the owner
Priyanka, a sticky table and a slow start isn't the welcome we're going for. I'm passing this to the floor team today. Come back and let me get you seated right away — I'd like to make up the wait.
Salons & spas
Ana R.
Rated 5 out of 5“Booked a last-minute haircut and Jordan fixed my bangs perfectly before my sister's wedding.”
Response from the owner
Ana, nothing like a bangs emergency right before a wedding! Jordan will love hearing this — she takes real pride in saves like that. Hope the wedding was beautiful, and we're here next time you need a quick fix.
Clinics & practices
Daniel K.
Rated 2 out of 5“Waited over an hour past my appointment time, and then the front desk couldn't explain why my bill was double the estimate I got over the phone.”
Response from the owner
Daniel, an hour past your appointment and then an unexplained bill is exactly what we want to avoid. I'd like to go through the estimate with you directly. Please call the office and ask for me — I'll take it from there.
Home & auto services
Greg N.
Rated 2 out of 5“Brought my car in for brake pads and the squeaking never stopped. Took it back twice and they still couldn't figure out what was wrong.”
Response from the owner
Greg, squeaking brakes after two visits means we still haven't nailed the fix, and that's frustrating to hear. Bring it back once more and I'll personally have our lead tech look at it — no charge until it's actually quiet.
Restaurants & cafés
Priyanka S.
Rated 2 out of 5“Table was sticky, waited too long for menus, food was fine once it arrived but not worth the wait.”
Response from the owner
Priyanka, a sticky table and a slow start isn't the welcome we're going for. I'm passing this to the floor team today. Come back and let me get you seated right away — I'd like to make up the wait.
How it works
01
Connect your Google Business Profile
One click, thirty seconds. We start watching for new reviews right away.
02
We draft a reply in your voice
Every new review gets a specific, human reply, never the same opening twice.
03
You stay in control
4 stars and up post automatically. Anything lower waits for your one-tap OK first.
Waiting on you
Lucia M.
“The stylist was nice but my color came out three shades darker than the photo I brought in.”
“Lucia, I'm sorry the color didn't match what you brought in. That's exactly the kind of miss we should catch before you leave the chair. Come back in and I'll fix it, no charge.”
What's built in
More replies, side by side
Real reviews, spanning the ratings and tones you'll actually see. Here's how each one gets answered.
Teresa Q.
Rated 5 out of 5“Been coming here for five years and the quality has never dropped. Maria always remembers how I like my nails done.”
Response from the owner · Warm tone
“Five years and counting, Teresa. That kind of loyalty means everything, and I'll make sure Maria hears this made her day. See you at your next appointment.”
Omar H.
Rated 4 out of 5“Quick service and the kids menu is a lifesaver, though the patio tables could use a wipe-down.”
Response from the owner · Casual tone
“Thanks, Omar. Glad the kids menu earns its keep. Patio wipe-down is a fair catch, and I'm passing it to the afternoon crew today. See you and the kids again soon.”
Ben K.
Rated 1 out of 5“Oh sure, let's charge $9 for a plain drip coffee and call it 'artisanal.' Truly revolutionary.”
Response from the owner · Professional tone
“Ben, $9 for drip coffee is a fair thing to call out. That's priced wrong for what it is, not an artisanal markup. I'd like to make it right: stop by and ask for the manager, and the next one's on us while we fix the pricing.”
Connecting Google doesn't mean losing control
It's your Google Business Profile and your customers. Here's exactly what we do and don't do with that access.
Encrypted, always.
Your Google token is encrypted before it ever reaches our database, with a key that's never stored alongside it.
Scoped access only.
We only ask Google for permission to read reviews and post replies. Nothing broader, nothing else.
Never logged.
Token values never appear in a log, in any environment. Not for debugging, not ever.
Never used to train anything.
Your reviews and replies are used to draft your replies, never to train our AI model or anyone else's.
Pricing
All plans include a 7-day free trial. No freemium tier, no half-working free version to babysit.
No stacked add-on fees. The price you see is the price you pay.
No card charged until the trial ends, and you can cancel any time.
Starter
For solo owners
$19/mo
1 location
- Every review answered in your voice
- 4–5★ reviews post automatically
- 1–3★ reviews held for your one-tap OK
- Email digest for anything waiting
Pro
For growing teams
$49/mo
Up to 3 locations
- Everything in Starter, across 3 locations
- SMS the moment a review needs you
- Reply tone learns from your own edits
Agency
For agencies & consultants
$99+/mo
10+ locations
- Everything in Pro, across 10+ locations
- One dashboard for every client
- Your name on it. We're only a small credit
- Wholesale pricing that follows your location count
Frequently asked questions
Questions
Everything owners ask before connecting their first location — how replies sound, what gets held for approval, and where your data goes.
Still have questions?Yes, it runs on Claude, Anthropic's AI model. The difference isn't the technology. It's what the reply is built to notice: the specific thing each reviewer said, not a generic response.
You pick a tone during setup (warm, casual, or professional) and add anything you always want mentioned. Every reply reacts to what the reviewer actually said, never a template.
Reviews at or above your threshold post automatically. Everything below it waits in your dashboard until you approve or edit it.
It's held for your OK by default, however low your threshold is set. Read it, edit it if you want, then send it.
Only you. Held reviews and their drafted replies live in your dashboard, visible to your account alone until you approve, edit, or dismiss them.
Your Google connection is revoked immediately, and we delete your reviews, replies, and voice settings within 30 days — except billing records we're required to keep longer.
Yes, from your settings at any time. Raise the threshold to hold everything for approval, or disconnect the location.
Stop writing your own replies
Connect your Google Business Profile and the next review answers itself.
Start free trialPriya K.
Rated 5 out of 5“Sarah at the front desk remembered my usual and the flat white was perfect as always.”
Chris B.
Rated 4 out of 5“Good coffee, friendly staff, but the music is way too loud for a morning meeting.”
Ana R.
Rated 5 out of 5“Booked a last-minute haircut and Jordan fixed my bangs perfectly before my sister's wedding.”
Nina P.
Rated 2 out of 5“Ordered a decaf and got full-caf, was up until 3am. Please double check labels.”
Priya K.
Rated 5 out of 5“Sarah at the front desk remembered my usual and the flat white was perfect as always.”
Chris B.
Rated 4 out of 5“Good coffee, friendly staff, but the music is way too loud for a morning meeting.”
Ana R.
Rated 5 out of 5“Booked a last-minute haircut and Jordan fixed my bangs perfectly before my sister's wedding.”
Nina P.
Rated 2 out of 5“Ordered a decaf and got full-caf, was up until 3am. Please double check labels.”
David L.
Rated 1 out of 5“Charged me twice on my card and it took three phone calls to get a refund.”
Helena V.
Rated 3 out of 5“The pasta was great but the wine list is overpriced for what you get.”
Jae P.
Rated 5 out of 5“🔥🔥🔥😍”
Kevin J.
Rated 1 out of 5“Found a hair in my sandwich and when I told the manager she just shrugged.”
David L.
Rated 1 out of 5“Charged me twice on my card and it took three phone calls to get a refund.”
Helena V.
Rated 3 out of 5“The pasta was great but the wine list is overpriced for what you get.”
Jae P.
Rated 5 out of 5“🔥🔥🔥😍”
Kevin J.
Rated 1 out of 5“Found a hair in my sandwich and when I told the manager she just shrugged.”